THE NUMBERS
Now that you've seen what I've done, you might be wondering, "Well... did it work?" So, here are the numbers. Acting as the primary driving force behind all marketing endeavors, I:
Skyrocketed online revenue sales by 943% in a comparative 3-year period through a calculated mix of continuous campaigns, and the implementation of newly created permanent projects and processes.
Set the company's yearly revenue standard to 7 figures (previously in the low 6-figures) with sustained growth
Migrated our ESP to Klaviyo from Omnisend in June 2021 and increased email subscribers by 84% with strategic pop-ups, giveaways, social media callouts, and Facebook lead generation ads
Strategized 2 email campaigns per week based around new and upcoming arrivals, seasonal content, holidays, styling, and utilizing customer segmentation, increasing average open rate to 55% vs. 18%
Created various new email flows and introduced the SMS channel and grew it by the thousands, all of which contributed to 41% of the online store revenue from migration to December 2023
Spearheaded the introduction of a tiered customer loyalty program, which contributes 10+% to the yearly revenue
Created high-performing Facebook and Instagram ads with a $12-15K monthly budget (up to $40K during sales) which perform at 3.5x ROAS
Imagined and defined “Uncommon Luxury” for Porter Lyons and propelled us into the luxury space, building a cult following and becoming a known-name in our niche for luxury piercing jewelry
Transformed Porter Lyons’ storefront into a destination for in-store luxury piercings, bringing in customers from around the country traveling to experience their favorite online brand in person
Grew the PL website into a global destination for all things Uncommon Luxury
We saw such an increase in revenue that Porter Lyons was able to ditch our rented retail store and purchase a 4-story building directly on the iconic Royal Street, known for its luxury + antique shopping and fine art galleries.
A supplemental PDF of full analytics can be provided upon request.